hi, i'm bessi.
i answer your restaurant’s phone, so every call gets picked up.
tap to talk. ask me anything about bessi.
a week of calls, handled.
it’s seven on a friday and the phone rings while your host is seating a six-top. bessi picks up, sounds like your front desk, and handles it start to finish.
- fri 6:48 pm
reservations
checks the time against your hours, takes a name and party size, and confirms it back.
“table for four at 7:30?”
booked · 4 at 7:30 - fri 7:05 pm
the wait list
gives the wait and how many parties are ahead, then adds them to the list.
“how long’s the wait right now?”
on the list · 3 ahead - fri 7:21 pm
to-go orders
takes the order, reads back the total from your menu, and gives a pickup time.
“two bulgogi to go, please.”
$21.98 · ready 7:36 - sat 2:10 pm
menu and prices
answers from your menu, word for word. she won’t invent a dish or a price.
“what comes with combination 2?”
answered - mon 3:12 pm
hours, parking, deals
knows when you’re open, where to park, and which deals run right now.
“is happy hour on today?”
until 5 pm - sun 12:40 pm
any language
answers in the language your guest is speaking, and switches when they do.
“¿tienen mesa para dos?”
booked · in spanish - tue 11:52 pm
after hours
picks up when you’re closed and tells them when you open next.
“are you open for lunch tomorrow?”
opens 11:30 am
call galbi steakhouse.
galbi is a made-up korean steakhouse with a real menu, hours, and deals. bessi is their host. call the way a guest would.
things to try
- “can i get a table for four tonight at seven?”
- “how long is the wait for two right now?”
- “i’d like two orders of galbi to go.”
- “what’s on happy hour?”
calls run up to three minutes. your browser will ask for the mic.
galbi steakhouse
korean steakhouse · steakville, ca
tap to call
on your phone in three steps.
- 1
tell us about your place
menu, hours, parking, deals, house rules. what you’d tell a new host on their first night.
- 2
hear her first
we set bessi up as your host, and you call her before any guest does.
- 3
forward your calls
every call, only the ones your staff can’t pick up, or only after hours. your number stays the same.
questions owners ask.
- does she replace my host?
- no. she takes the phone so your host can stay with the guests in front of them.
- what if a guest needs a person?
- she takes their name, number, and what they need, and passes it to you to follow up.
- what about calls that aren’t about the restaurant?
- she politely steers them back. she won’t chat about anything else on your line.
- what does it cost?
- it depends on how many calls you get. tell us a little about your restaurant and we’ll send a quote.
put bessi on your line.
tell us about your restaurant and which calls you want off your plate. we’ll set her up and get back to you.